MCH Job Listings

E-Mail Marketing/Campaign Specialist

About MCH, Inc.:

MCH is America's leading compiler of business-to-institution (B2i) databases and mailing lists. The MCH database features information on 1.1 million institutions and 8 million decision makers. The largest institutional markets include governments, hospitals, medical practices, schools, school districts, and churches. MCH's large, on-site research staff continuously updates data, primarily through telephone surveys.

Position Summary:

This position requires a positive attitude and great communication skills to work closely with the Sales Department, customers and vendors. This position requires someone with 3+ years of relative experience. 

Primary duties include:

• Responsible for the necessary transformation, set up and deployment of customer e-mail campaigns using the necessary applications provided by the e-mail service provider.
  • Preparing HTML and/or text documents
  • Managing data lists for testing, proofing and live deployment
  • Scheduling e-mail order deployments

• Developing and maintaining comprehensive knowledge of e-mail marketing best practices
• Continual monitoring, analyzing and reporting on domain and deliverability status

Essential Responsibilities:

• Completes e-mail preparation activities for clients on a daily basis including creation & testing of HTML documents and image manipulation.
• Manages multiple client production schedules and prioritizes workload to meet deadlines.
• Communicates directly with the Sales Department team members to:
  • Gather order instructions, proofing and deployment information
  • Clarify information to ensure work is completed accurately
• Serves as primary liaison with the MCH e-mail service provider.
• Demonstrates strong organizational and teamwork skills.
• Troubleshoots production issues and escalates issues as necessary, reporting any quality-related or client-related issues to management.
• Follows outlined quality control procedures to decrease order defects.
• Adheres to policies, procedures and guidelines set forth by MCH, management and vendors.
• Monitors and reports on the deliverability of MCH e-mail services and potential IP address reputation issues.
• Provides internal and external training on topics related to e-mail process and best practices.
• Participates in the selection, recommendation and implementation of third-party tools/services.

Required Computer Skills:

• HTML
• Personalized e-mail marketing
• Adobe Photoshop, Macromedia Dreamweaver, CSS
• Familiarity with MS Excel and MS Access
• SQL and basic programming skills are a plus, but not required

Qualifications:

• Creative problem solving
• Previous customer service / client service experience
• Excellent written and verbal communication skills
• Detail oriented
• Bright, energetic personality
• Proven ability to organize, prioritize and complete multiple tasks within a tight timeframe
• Ability to follow defined procedures as well as learn and implement new procedures
• Database experience helpful

This is a full-time position in our Sweet Springs, MO office.  We offer competitive salaries and benefits, which include health, dental, life, and disability insurance, paid vacation, and 401(k) retirement savings plan.

Visit the Career link on our website to apply on-line at http://www.mailings.com/contactus/careerlistings/ or call 660-335-6373 to receive an application.  MCH requests that only serious and qualified candidates inquire. Application forms are required of all candidates prior to the application deadline. Submit applications by February 28, 2010.  Visa status: U.S. workers only. No placement companies.
 
MCH cannot keep past applications on file. If you wish to be considered for this position, you must reapply.

MCH is a leading provider of business-to-institution (B2i) mailing list databases and data processing services. Find out more about our company at www.mailings.com.

Equal Opportunity Employer